What device should patients be called from in a professional setting?

In a professional setting, especially in healthcare or any environment subject to HIPAA regulations, it's vital to maintain the privacy and security of patient information. Calling patients from a VOIP approved device aligns with these standards. VOIP (Voice Over Internet Protocol) devices that are approved for professional use typically have built-in security features that help ensure patient information remains confidential during communications.

Using a personal cellphone, a landline phone, or any available phone is less secure and could potentially expose sensitive patient information during calls. Personal devices may not have the necessary security measures and could lead to breaches of confidentiality. Therefore, utilizing VOIP technology that meets regulatory requirements enhances the protection of patient privacy and ensures compliance with HIPAA rules.