What should be used to chart if the online system is down?

Utilizing a company-authorized desktop-built notepad on a company device is the most appropriate choice for charting when the online system is down. This method ensures that any documentation is created within an environment that conforms to the organization's security policies and compliance standards, including those mandated by HIPAA regarding the protection of sensitive patient information.

Using a company device reduces the risk of data breach since it likely has proper security measures in place, such as encryption and access controls. It also provides a reliable way to store and access the data later, ensuring that the information is adequately backed up and retrievable when the online system is restored.

Other options, such as using personal devices or apps that may not be authorized or secure, can lead to potential HIPAA violations by exposing confidential patient information to unauthorized access and thereby increasing the risk of data breaches. Similarly, relying on any paper format regardless of the provider may not meet the specific compliance requirements that a company may have in place to protect patient information and ensure accountability in documentation practices.